Privacy Policy

Updated: August 11, 2025

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At VidaNova Abroad (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and products. We are committed to complying with applicable data protection laws, including the U.S. laws and the European Union’s General Data Protection Regulation (GDPR).

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1. Information We Collect

We collect personal information you provide when you:

• Sign up for coaching or services

• Purchase packages or book sessions

• Subscribe to newsletters or communications

• Contact us for support or inquiries

This information may include your name, email address, phone number, payment information, and any other details you provide.

We also automatically collect some information when you visit our website, such as IP address, browser type, and browsing behavior, through cookies and similar technologies.

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2. How We Use Your Information

We use your information to:

• Provide and manage coaching services and packages

• Process payments and send invoices

• Communicate with you about your account and our services

• Send marketing communications (only with your consent)

• Improve our website and services

• Comply with legal obligations

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3. Legal Basis for Processing (GDPR)

If you are located in the EU, we process your personal data based on:

• Your consent (e.g., subscribing to newsletters)

• Performance of a contract (e.g., providing coaching services)

• Compliance with legal obligations

• Legitimate interests (e.g., improving services, preventing fraud)

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4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors (e.g., Wix Payments, Stripe), email providers, and booking platforms (e.g., Calendly). These parties are obligated to keep your data confidential and use it only for the purposes we specify.

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5. International Transfers

If you are located in the EU, please note that your information may be transferred and processed outside the European Economic Area (EEA), including the U.S. We ensure that appropriate safeguards are in place to protect your data in accordance with GDPR.

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6. Your Rights (EU Residents)

Under the GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain processing

• Withdraw consent at any time (without affecting processing before withdrawal)

• Data portability

• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us.

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7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction.

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8. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

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9. Cookies

Our website uses cookies to enhance your experience. You can control cookies through your browser settings. 

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10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

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11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us.